Who we are

Are you the one for this job?

  • Knack for interacting with clients and engaging people in fun social setting
  • Passion for first aid or medicine or medical training
  • First Aider, EMT, Paramedic, or Nurse background with valid license
Apply here

Frequently asked questions

Other open roles

Focus on ownership, quality, and expertise.

See our team and dispatch in action

See our dispatch team and 1,000+ strong responder network deliver real-time rescue services across Kenya every single day.

Benefits included

Expert team of professionals
Ownership and contribution encouraged
Healthy lunches and team time in the office
Flexible hours and vacation

Open Positions

Account Manager
Commercial / Sales
Full-time
THE ROLE
Own a portfolio of B2B accounts at Rescue.co - drive onboarding, renewals, and expansion for clients who rely on our emergency response platform.
Nairobi, Kenya
YOU BRING
  • 3+ years in Account Management, Customer Success, or client-facing B2B role
  • Bachelor's degree in Business, Communications, or related field
  • Willing to work full-time on-site in Nairobi (no hybrid/remote)

The Account Manager role sits at the heart of our Customer Success team and is critical to our retention and expansion goals. You will be the face of Rescue.co for your assigned portfolio of corporate clients — the person they trust to get value from the product, navigate challenges, and grow with us over time.

Note: This role is based full-time at our Nairobi office. We do not offer hybrid or remote options.

Our values: Consistency, Design with EQ, Always Questioning, and Alignment.

RESPONSIBILITIES
  • Own client relationships end-to-end: Serve as the primary point of contact for a portfolio of B2B accounts and build deep relationships with stakeholders.
  • Lead onboarding: Guide clients through a smooth, structured onboarding process so they see value quickly.
  • Drive renewals and expansion: Manage the full renewal cycle and proactively identify upsell and cross-sell opportunities.
  • Be the voice of the customer internally: Collect and synthesise client feedback to inform product development and service improvements.
Read about the role ->
First Aider — Event Medical Team (Part-time Contract)
Field Operations
Part-time
THE ROLE
Part-time, on-call medical responder supporting Rescue.co event coverage across Nairobi: fun, social, and flexible.
Nairobi, Kenya
YOU BRING
  • Knack for interacting with clients and engaging people in fun social setting
  • Passion for first aid or medicine or medical training
  • First Aider, EMT, Paramedic, or Nurse background with valid license

We are recruiting energetic, professional, and people-centered medical responders to support event medical coverage for various events, gatherings and outings.

This is a part-time, occasional contract position with a limited time commitment — a great way to test out working with Rescue.co and get to know our team without locking in continuous hours. That said, event availability is required for at least some events, so schedule flexibility is a must.

Starting with several events in June and July, we will call upon these medics to join events, represent our brand, and assist with medical event duties — helping clients who are dehydrated, treating minor injuries, checking in on attendees, and sharing about our work and offerings.

This role is fun and social, with exposure to interesting activities and events. It's a great chance to learn new skills, enjoy a light atmosphere while contributing to our mission, and meet the wider Rescue.co team.

RESPONSIBILITIES
  • Provide on-site first aid and event medical coverage at Rescue.co-supported events
  • Assist attendees with dehydration, minor injuries, and general welfare check-ins
  • Represent the Rescue.co brand professionally and engage warmly with event attendees
  • Share information about Rescue.co's work, products, and offerings with the public
  • Work collaboratively with the wider Rescue.co event medical team
  • Remain available and flexible for event call-ups, including upcoming events in June and July
Read about the role ->
Provider Partnerships Associate
Field Operations
Full-time
THE ROLE
Recruit, onboard, and audit ambulance and road rescue partners across Kenya to strengthen Rescue.co's emergency response network.
Nairobi, Kenya
YOU BRING
  • Bachelor's degree or Diploma, graduating 2024–2025
  • Willingness to travel frequently across Kenya on short notice
  • Fluent in English and Kiswahili

Join the field operations team in expanding and strengthening Rescue.co's lifesaving emergency response network.

You will meet with and help recruit and onboard new service providers (ambulances, road rescue teams), ensuring compliance with operational standards through account setup, training, and technology installation. You'll conduct regular inspections and audits, and travel to engage with partners to help your team maintain high service delivery standards throughout our network.

The role also involves continuous improvement of onboarding and partner engagement, monitoring partner performance, and reporting key outcomes to your managemer. It requires a proactive, organised professional with strong communication skills and a commitment to consistency, integrity, grit and effective partnership management.

RESPONSIBILITIES
  • Help recruit and onboard new ambulance and road rescue service providers to expand the reach of the emergency response network
  • Train new and existing providers on using the Flare app, dispatch protocols and standards, and general professionalism and care
  • Carry out inspections among existing and new providers
  • Travel to meet with provider partners to conduct regular inspections and onboarding
  • Facilitate performance reviews and feedback sessions to assess provider performance and address improvement areas
  • Solve provider-related issues by collaborating with other departments to ensure timely and effective solutions
  • Facilitate the distribution and setup of necessary technology and equipment to new partners
  • Track and evaluate partners' performance using system metrics to ensure compliance with service standards and operational efficiency
  • Ensure all partner operations comply with legal and regulatory requirements and report outcomes to your manager
Read about the role ->

Offices

Nairobi

Based in our beautiful HQ in Nairobi which houses our leadership and dispatch centre.

Global

Join our team in Tanzania, Uganda, and Europe on our remote-first global team.