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About Us


Rescue.co was founded (2016) from the recognized need that emergency response must be accessible to everyone, everywhere. At the time, the average response time in Nairobi was 162 minutes (in comparison, in New York it is only 8 minutes), and in most parts of Kenya outside urban areas, it could take days. Getting help within the first hour, dubbed the “golden hour” of care, saves lives and prevents disability.

Today, rescue.co has completed over fifty thousand rescue missions, and response time is counted in minutes not hours. Rescue.co has solved the ‘golden hour’ problem with its technology, network approach, and service excellence.

We now provide medical response - both ground ambulances and air evacuation - as well as roadside assistance, including towing, recovery, and security. 

Technology

Rescue’s technology, the Flare Platform, is built for first responders like ambulance drivers, security officers, towing providers or helicopter pilots. It connects those in an emergency to thousands of first response services with one tap of a button or one phone call. Rescue.co uses this in-house purpose-built technology to intelligently manage an emergency from start to finish, ensuring that every step is optimized and closely monitored, and that the right responders are dispatched to arrive in the optimal time.

Network

Rescue.co partners with qualified aircraft, ambulances, and roadside rescue teams in the region to assemble the widest nation-wide and regional network of responders. This allows us to dispatch the closest and most suitable responders for each incident, ensuring that traffic, long distances, hard to access areas or simultaneous emergencies never stand in the way of swift and effective care.

Service Excellence

At Rescue.co, our commitment to service excellence is unmatched. We ensure that every responder is highly trained and certified, working seamlessly within our integrated approach to rescues. With access to a full spectrum of resources - from aircraft to ambulances and roadside assistance - our expert medical dispatch team delivers immediate, over-the-phone guidance, ensuring the best possible care in every situation.

Our service in Numbers

2400000
+

MEMBERS TRUST US

Corporate executives, industry site workers, conservancy staff, adventure travelers, mobility partners, and families.

55000
+

RESCUES CONDUCTED

From Nairobi’s hectic roads and most rural locations, to hard-to-reach islands and mountain tops.

1000
+

PROVIDER PARTNERS

Ground ambulances, aircraft including helicopters and fixed wing, security, and roadside assistance providers.

Our Team

Based in Nairobi, and assembling engineering and response management expertise from 10 countries, our passionate rescue.co team includes 50+ tech, medical, and response specialists.

Our Partner Network

1,000+ Elite Service Providers

Every provider vetted. Every response tracked. Every second optimized.

24/7 Ambulance Fleet

Advanced life support vehicles with the widest network distribution nationwide and throughout East Africa.

Advanced Life Support Teams

Advanced life support teams and vehicles with specialized training and equipment.

Specialized Medical units

Medical units equipped for maternity, trauma and specialized cases available on demand.

80+ Fixed-wing Aircraft

Our air fleet includes airplanes skilled and equipped for casevac and medevac with long-range flight paths available throughout the continent.

15+ Helicopters

Our air fleet includes helicopters (rotary wing) skilled and equipped for casevac and medevac in even the most hard to reach areas.

World-class Security Teams

Response from our world-class security partners on-demand included in our Roadside cover. 300+ distributed response teams throughout Kenya.

Roadside Assistance

Towing, tire changes, key lockouts and battery issues - expertly handled by our professional roadside response partners.

Advanced Dispatch with Medical Dispatchers

Tech-enabled dispatch with state-of-the-art intelligence and real-time data awareness.

Verified Response Partners

Fully vetted responders go through rigorous inspections and regular drills, and all responses fully monitored from dispatch HQ.

Recognized globally

Awards

Get your cover

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See our team and dispatch in action

See our dispatch team and 1,000+ strong responder network deliver real-time rescue services across Kenya every single day.

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