Ambulance services’ role in critical care

ambulance services in emergency response

Ambulance services’ role in critical care

Ambulances play a major role in saving your life during an emergency

Case study: Myocardial Infarctions/Heart attacks

Let’s take a look at how important ambulances are for heart attacks or- for those clinicians out there – myocardial infarctions.


At one point you, or someone you know, are going to have a heart attack. Yes, that’s scary.

Every year, approximately 10,000 people die from heart attacks in Kenya. That fills up 100 14-seater matatus, or 1 Nairobi city stadium filled to capacity or 43 Kenya Airways Dreamliners. That is a lot of people! And there are more than 200,000 new cases of heart disease each year in Kenya and when diagnosed, you are susceptible and more likely to have a heart attack.  Heart attacks are not just something that happens to your grandparents or your parents. 22 percent of reported heart attacks are among people aged below 40.

Ambulance Services are the answer

Medical intervention is necessary within an hour of traumatic injury or medical emergency.  This time is referred to as “critical time” by Dr. Harun Otieno, a cardiologist at the Aga Khan University Hospital.  Globally, it is called the “golden hour.” However, most patients who have a heart attack never make it to the hospital. The time  reduces drastically when acute heart attacks lead to cardiac arrests as intervention is necessary within 8 minutes.

Ambulance services play an essential role in emergency response and even more so in case of heart attacks. Emergencies related to heart attacks are the most time sensitive. The way to make it to the hospital in time and get immediate care is through fast emergency response. At Rescue, we aim to bring emergency rescue fast and efficiently. Our mapping technology will send you to the best-equipped hospital with an active cardiology center so you can receive the best care in time.  If you get to a facility with equipment and cardiologists in time, damage to the heart will be reversible in comparison to a hospital where there is none.

Here are the symptoms to look out for in  a suspected heart attack;

With men, chest pains are the common symptom of heart attacks while women tend to experience more of the other symptoms.

  • chest pain: tightness, heaviness or a burning feeling in your chest( the warning sign)
  • Sweating
  • Lightheadedness
  • Pain in the arms, back or stomach- in some cases the pain is acute while for others it is just discomfort.
  • Shortness of breath
  • Nausea and vomiting

Following your call for ambulance services, a dispatcher will help you keep the patient alive while you wait for help.  Here is a list of things to do if you are alone and suspect you have a heart attack;

  1. Call emergency response services immediately -Call 0714911911 to speak to a representative about a Rescue plan or visit Rescue to learn more.
  2. Sit down and rest ( Running around in panic will only put more strain on your heart)
  3. If an Aspirin is readily available to you- and you are not allergic- take 300mg


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